Contact

Last updated 6 October 2026

HexaTape is operated by Zrothers Inc., a Delaware corporation. Questions about the data, your subscription, billing, refunds or your privacy all go to the same place.

01Billing

Our charges appear on card statements as HEXATAPE. If you don't recognize a charge, or something went wrong with a payment, email us before disputing it with your bank. We can usually fix it faster. The Refund Policy explains when refunds apply.

02Crypto payments

If a crypto payment hasn't unlocked your access, email us the transaction ID and your invoice number. We will never ask for your private key or recovery phrase. Anyone who does is not us.

03Security

If you find a security problem on HexaTape, email us with "Security" in the subject line. Please don't access other people's data or disrupt the service while testing.

04What we can't help with

We can explain how a tool works and where its numbers come from. We can't advise you on your own trades or investments. Not financial advice.